Privacy Policy

This website privacy policy is separate from the HIPAA Notice of Privacy Practices provided to patients through the Frontier Diabetes intake process. Clinical records and protected health information created or maintained as part of patient care are handled under that Notice of Privacy Practices and applicable law.

You may choose to contact Frontier Diabetes by phone, text, or email with general questions about services, pricing, scheduling, or becoming a patient. Please do not send diagnoses, medication lists, glucose reports, laboratory results, refill requests, photographs, or other private medical information through ordinary email, voicemail, text message, or public website features.

Established patients should use the secure patient portal for clinical communication.

The website host may process limited technical information needed to deliver and protect the site, such as an Internet Protocol address, browser or device type, requested pages, approximate location derived from an IP address, timestamps, and security logs.

With a visitor's permission, Frontier Diabetes uses the Meta Pixel to measure visits to this website and the effectiveness of advertising. Meta may receive information such as an Internet Protocol address, browser or device information, the page visited, and identifiers stored in cookies or similar technologies. The Pixel is not loaded unless the visitor selects “Allow.” Visitors can decline it or change their selection using the “Cookie choices” link in the website footer.

Frontier Diabetes does not use the Pixel to collect information entered into website fields, medical records, portal communications, appointment details, or pages containing URL query parameters. Frontier Diabetes does not currently use Google Analytics.

Information may be used to respond to general inquiries, operate and secure the website, diagnose technical problems, understand site performance, comply with legal obligations, and protect the rights and safety of Frontier Diabetes and its visitors. Frontier Diabetes does not sell personal information.

Frontier Diabetes may use service providers for website hosting, secure scheduling, patient-portal access, communications, and payment processing. Those services may have their own privacy practices. Links to third-party websites do not mean Frontier Diabetes controls or is responsible for their content or privacy practices.

Reasonable safeguards are used to protect information, but no website, email system, or Internet transmission can be guaranteed completely secure. Information is retained only as reasonably needed for the purposes described above or as required by law.

This public website provides general information and is not designed to collect personal information directly from children. A parent or legal guardian should assist minors with inquiries, scheduling, and patient intake.

Questions about this policy may be directed to Devin.Brimhall@FrontierDiabetes.com or (208) 273-0134. Frontier Diabetes may update this policy as services or website practices change. The effective date above will be revised when material changes are made.